Last Updated: June 20, 2019
- What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
- What choices are available to you regarding the use of your information.
- The security procedures in place to better protect against the misuse of your information.
- How you can correct any inaccuracies in your information.
This Policy does not apply to information collected by us offline or through any third party, including any third-party application, website, or content (including advertising) that may be linked to or accessible from this Site.
Please read this Policy carefully to understand our privacy policies and practices. By using this Site, you consent to this Policy. If you do not agree with this Policy, you should not access or use this Site. This Site is intended for users located in the United States, and is not intended for users located in other countries, including the European Union and the European Economic Area. By using this Site, you acknowledge and agree that you are using the Site from within the United States.
What Types of Information Do We Collect?
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, such as your full name, phone number, email address, or mailing address. When placing orders through our Site, we may ask you to provide us with your financial account information or other personally identifiable information relevant to processing your order. We will retain such personally identifiable information only for as long as it is needed to fulfill the purpose for which it was collected or as required by law.
We may also collect your email address from you if you sign up for emails and exclusive offers through our Site. If you create an Account on our Site, we collect your username and password. Through your Account, you may also provide your full name, billing and shipping addresses, and/or payment information. When you communicate with us, we may retain your communications to process and respond to them.
We may also collect personally identifiable information as part of your Orders, through various voluntary surveys and contests, and using cookies. See the Orders, Surveys & Contests, and Cookies sections of this Policy below for more information.
In addition to information that we collect from you directly, we may also receive information from you from other sources, including third parties, business partners, our affiliates, or publicly available sources.
Surveys & Contests
From time-to-time our Site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
How We Use Your Information
In addition to the uses described above, we may use the information that we collect about you or that you provide to us, including personally identifiable information:
- To present this Site and its contents to you;
- To provide you with information or services that you request from us;
- To fulfill any other purpose for which you provide the personally identifiable information;
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
- To comply with our legal and compliance obligations;
- To notify you about changes to the Site or any services we offer or provide through it;
- In any other way we may describe when you provide the personally identifiable information; and/or • For any other purpose with your consent or for which we have a legal basis.
What Information Do We Share and With Whom
We do not rent or sell any of your personally identifiable information to third parties. We will not send you any unsolicited newsletters, promotional mail, or email from third parties. As permitted by law, we may share your information with our affiliates, subsidiaries, or divisions and with their respective officers, directors, employees, accountants, attorneys, and agents, as necessary for us to continue to provide you with our products and services and defend our legal interests. In certain circumstances, we may also share your personally identifiable information with service providers or vendors (including dealers) that need access to your information to provide operational or other support services on our behalf. To ensure the confidentiality and security of your personally identifiable information, service providers and vendors must agree to maintain the confidentiality of your information and are prohibited from using your personally identifiable information except for the purposes for which we disclose it to them or as required by law. We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law, a court order, or legal process requires it or we may access or disclose your information in order to protect or defend our legal rights or property or that of our affiliated companies and our employees and agents, to protect the safety and security of end users, and to protect against fraud. We may also enforce our Terms and Conditions and or respond to claims that any posting or other content violates the rights of third parties. Finally, in the event that we sell, transfer or otherwise share some or all of our assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy, your personally identifiable information may be one of the assets transferred. For more information regarding the third parties with whom we share information, see the Third Party Service Providers section of this Policy, below.
Your Access to and Control Over Information
You may opt out of future contacts from us at any time by using the Contact Us details at the end of this Policy. Upon your reasonable request, we will allow you to:
- See what personally identifiable information we have about you, if any.
- Change/correct any incorrect personally identifiable information we have about you.
- Have us delete any personally identifiable information we have about you, to the extent that information is not needed by us for legal or regulatory purposes.
- Express any concern you have about our use of your personally identifiable information.
We take reasonable and appropriate precautions to protect your personally identifiable information. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure manner. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information provided to us by you through this Site. The computers/servers in which we store personally identifiable information are kept in a secure environment. Despite these and other commercially reasonable measures, we cannot guarantee the security of information collected through this Site.
The safety and security of your personally identifiable information also depends on you. Where we have given you, or where you have chosen, a password to access certain parts of our Site, you are responsible for keeping this password confidential.
We use “cookies” on this Site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our Site and identify repeat visitors to our Site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Site. We may also collect log data, which may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on each page of our Site and other statistics. We may use this information to identify trends in usage of our Site. In general, we do not link your IP address to any personally identifiable information you provide. You may disable certain cookies by activating the appropriate settings in your browser.
Third-Party Service Providers
We use third-party partners to perform business-related functions on our behalf. Examples of these partnerships include customer service, credit card payment processing, fraud checking, order delivery, delivery of email or postal mail, marketing assistance, search listing and links (including online paid search), and data analysis. In order to perform these functions, third-party service providers may have access to the personally identifiable information that you provide to us, but the third-party service providers are prohibited from using it for purposes other than those necessary for the services they provide to us. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order or providing other relevant services on our behalf.
This Site is configured so that it does not track users who update their browser settings or signals of tracking preferences to remain anonymous, which may include “Do Not Track” instructions. “Do Not Track” is a web browser setting that seeks to disable the tracking of individual users’ browsing activities. If, however, a user is logged into a customer-created account on the Site, the user will be tracked through that account, regardless of the Do Not Track setting.
This website contains links to and media or other content from other sites. Due to the dynamic media capabilities of this Site, it may not be clear to you which links are within the Site and which are to external sites. If you click on an embedded third-party link, you will be redirected away from our Site and to the third-party site. You can check the URL to confirm that you have left this Site.
California Privacy Rights
California residents may be entitled under California Civil Code Section 1798.83 to ask us for a notice describing what categories of personally identifiable information (if any) we share with third parties or affiliates for those parties to use for direct marketing. If you are a California resident and would like a copy of such notice, please use the Contact Us details provided at the end of this Policy.
We are strongly committed to protecting the privacy of children. This Site is not intended for use by children under the age of 18. We do not knowingly request or collect personally identifiable information from any child under the age of 18. If you are under the age of 18, do not use the Site or provide us with any information about yourself, such as your name, telephone number, email address, or any screen names or usernames you may use for social media or other sites. If we learn we have collected or received personally identifiable information from a child under the age of 18 without verification of parental consent, we will delete that information. If you believe we collected personally identifiable information for a child under 18, please use the Contact Us details at the end of this Policy. For more information on Children’s Online Privacy Protection Act of 1998 (COPPA) protections, please visit: https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.
Changes to this Policy
We may change this Policy from time to time in our sole discretion with or without notice to you. Any changes we make to this Policy will be communicated promptly on this page. The date the Policy was last revised is identified at the top of this Policy. By continuing to use this Site, you agree to be bound by any such changes.
If you have questions or feedback about this Site or our privacy practices, or feel that we are not abiding by this Policy, you should contact us immediately via email at firstname.lastname@example.org